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Scrolling issue on Windows desktop on Edge & Chrome

  • Staging

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Angus Rogers

Andrew is still facing a version of the scrolling issue that was pushed to staging last week. He has the issue on production and staging on Edge & Chrome on his windows laptop.

He uses the touch pad on his laptop to scroll (by clicking and scrolling on the pad) which I think is triggering a weird double scroll-bar on his screen. After some very brief scrolling, it looks like this might be some issue to do with mobile optimisation stuff that is clashing with desktop UX? I might be completely wrong. I'll attach a few screenshot of what the double scroll bars look like on Andrew's laptop.

When he uses the inner scroll, everything is fine. When he uses the outer one, the bottom 25% of the screen is white.

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Angus Rogers

Hi Michael, the issue still persists on Staging on Edge but it seems to be fixed on Chrome. Could we push the fix to production please and then explore what might be causing the issue on Edge?

Below is a Zoom recording of the issue on Chrome and Edge:

us02web.zoom.us/rec/share/6FQE9vi7-ZPIT_gNM-SzoZzUlntCv-rvJFU9h9-gb3HrQMkz6eESd4I2Kk0jFWmJ.aRZZzeq8jsWXWNV7
Passcode: 6B9C=8+h


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Michael Hayes

That video is just Chrome and it working on staging


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Angus Rogers

Yep it was designed to show that it didn't work on production but it does work on staging


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Michael Hayes

Can we get a video of it happening on staging on Edge and we can have a better idea of what's happening?


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Angus Rogers

I'll ask Andrew to share his screen quickly at the end of today's standup


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Michael Hayes

Status changed to: Staging

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Michael Hayes

Can you try this on staging?


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Angus Rogers

Yep I'll ask Andrew to take a look on his laptop. Cheers.


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Angus Rogers

Status changed to: Development

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Angus Rogers